Leading Import Export Company Leverages AMS to Enhance Customer Service
16-Oct-2023
Other Industry
This company is a leading supplier of structural steel products in the Middle East and North Africa (MENA) region. Headquartered in Dubai, United Arab Emirates, the company has over 46 years of experience in the steel industry. It offers a wide range of products, including hot rolled plates, mild steel plates, rectangular hollow sections, metal angles, Jis beams, industrial HR sheets, steel angles, universal steel beams, round bars, steel pipes, rectangular hollow pipes, rectangular hollow sections, square hollow sections, seamless pipes, etc. The company’s products are used in various industries, including construction, oil and gas, petrochemicals, power generation, and shipbuilding.
To further optimize their operations and streamline their ongoing management, they implemented an Application Management Services (AMS) solution, underlining their dedication to operational excellence and continuous innovation.
Establish a single environment that bridges the gap between strategic and bottom-up planning processes.
Address the need for more precise planning to ensure better-informed decision-making and operational efficiency.
Promote improved collaboration between departments to enhance overall efficiency and coordination.
Streamline execution by integrating planning and operations within a unified framework.
Create a standardized set of materials data shared with customers and suppliers to enhance data quality and reduce discrepancies in object coding.
Streamline a complex planning process that demands extensive coordination efforts, reducing delays in long-term planning.
Ensure that each object is associated with a single code, eliminating the instances of multiple codes for the same object.
Application Management Services covers various SAP modules, including FI, CO, MM, SD, PP, PS, HR, DMS, FIORI, BASIS, and ABAP.
Integration of SuccessFactors, Human Resource, and Payroll (MSS/ESS) modules to enhance HR and payroll management.
Successful upgrade from SAP S/4HANA 1511 to the latest SAP S/4HANA 2021 version.
Encompasses various core SAP functions and modules to ensure smooth, efficient, and up-to-date operations.
Reduction in deployment time, allowing for quicker implementation and operational readiness.
Increase, translating to faster and more efficient operations.
Reduction in Total Cost of Ownership (TCO) includes maintenance and operational costs.
The team proved to be full of technical experts that quickened the deployment process of both new technologies. Their versatile project management system allowed them to nimbly address issues and feedback as it popped up. Their industry experience made them stand out from other vendors.
The team always generates exceptional results that are thoroughly tested and delivered fit for purpose. They are communicative, dedicated, and knowledgeable about their technical area, offering excellent solutions and consultancy to move the projects forward.
Accely’s extensive experience helped expedite this bug-free project. Although perhaps somewhat short-staffed, the team’s general confidence, keen communication, and SAP expertise made this collaboration a successful one.
The upgrades Accely has performed have dramatically improved the efficiency of the enterprise system and set the project up for success. Highly responsive and accessible, they addressed issues immediately, while their timeliness helped keep the project on track.
The team has produced high-quality results without missing any timelines. Accely was fully transparent and easily maintained continuity between projects. The VAT updated platform currently has 250 operational users. Their exceptional results garnered trust for additional projects.
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