Established in 1982, this company is a leading bank in the United Arab Emirates. It is a full-service bank that offers a wide range of corporate, commercial, treasury, trade finance, personal, and Sharia-compliant banking services. It is also known for its innovative products and services, as well as its commitment to customer service. The bank has won numerous awards, including the “Best Bank in the UAE” from MEA Finance Awards 2023.

However, the company was facing challenges in managing its data and analytics. Hence, they decided to integrate SAP BTP in their system to enhance the process.

Business Challenges

Establish a single data source to avoid discrepancies and shadow systems, ensuring all planning and performance data are unified.

Automate the entire planning process to save time and reduce errors, making it adaptable for changes in campaigns or business goals.

Develop user-friendly dashboards that offer real-time KPI visibility, allowing stakeholders to explore and analyze data easily.

Use advanced analytics tools to identify trends and variances, enabling proactive decision-making and improving overall campaign performance.

Train users thoroughly on the new system and dashboards, providing ongoing support to minimize the need for shadow systems.

Strengthen security measures to protect data integrity and confidentiality, implementing access controls to prevent unauthorized access or modifications.

Our Approach

Integrated SAP SuccessFactors with SAP Analytics Cloud (SAC) for streamlined data flow.

Enabled employee-wise headcount and cost planning within SAP Analytics Cloud.

Utilized SAP SuccessFactors as the primary source system for employee data and insights.

Created 25+ user-specific reports and 9 interactive dashboards for varied stakeholder needs.

Customer Benefits

  • Seamlessly blend Excel-based planning with SAP Analytics Cloud. Leverage familiar spreadsheet functionalities alongside SAC’s advanced features.
  • Establish a unified budgeting process in SAC for consistency. Improve accuracy and alignment across departments for better business outcomes.
  • Experience end-to-end planning in SAC with calendar functionalities. Align timelines and milestones with organizational goals for enhanced accuracy.
  • Accelerate user onboarding with an intuitive SAC interface. Minimize training time and promote efficient platform utilization.
  • Empower users with self-service analytics in SAC. Reduce IT dependency, enabling real-time data analysis and faster decision-making.
  • Optimize data exploration, reporting, and sharing workflows in SAC. Foster a collaborative and agile decision-making environment.
  • Enable real-time collaboration across teams in SAC. Ensure on-time delivery of well-coordinated plans through collaboration.
  • Enable real-time tracking of progress, fostering accountability and alignment with organizational objectives.

Our Result


Improved enterprise transparency for better decision-making and strategic planning.


Streamlined processes, reducing operational time and enhancing overall efficiency.


Implementation of cost-effective strategies, optimizing resources and reducing the Total Cost of Ownership.

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