The client is a global-level internet provider that provides telecom network access, cell phones, network gear, and related services via its subsidiaries. The business is a provider of the fastest internet in its region. Interestingly, that’s not all! Through its subsidiary, the brand also provides cellular voice and data services to its subscribers throughout Thailand.

However, given the scope of its operations, the business was facing issues in managing its workload, while optimizing the costs associated with its operations and facing competition.

Business Challenges

Required to control all the areas of the business reduce the workload and optimize costs.

Wanted to improve profitability and growth with quicker time to market and allow for better competition.

The firm wanted to reduce operational and management costs to make the most of its operations in an effortless manner.

The customers were failing to access on-demand services

The business wanted to get access to a central core, to coordinate and control all business operations in a single database.

Our Approach

Comprehensive order-to-cash cycle via CRM Internet Sales with integration to existing SAP R/3 system

Enhanced the depth and breadth of customer relationships via seamless connectivity

Implemented SAP ERP, CRM, FI, CO, SD, MM, and PM

Took Green Field Implementation approach for producing global financial reports

Customer Benefits

  • Improve data and decision-making capabilities for audits, forecasting, and analysis via the seamless CRM
  • Greater transparency and flexibility in ordering and forecasting to keep operations in the fast lane
  • Ability to track fixed assets, with automatic posting of monthly depreciation to automate operations
  • Availability check and credit control at R/3 sales order generation without much hassle
  • Reduced machine downtime via smart management of the machinery tools
  • Added a user-friendly and flexible reporting structure, accessible to multiple levels of operators without any wait time
  • Provided a fool-proof and secure transaction system with workflow and authorization profiles
  • Reduced costs through simplifications in hardware, maintenance, and testing

Our Results

45%

reduction in implementation time to streamline business operations smoothly.

85%

increase in speed to keep up with informed business decisions.

25%

decrease in the Total Cost Of Ownership (TCO) saving firm revenues.

Client Testimonials

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