This company, specializing in the marketing of semi-finished metal products, excels in stocking structural steel and building materials. Positioned strategically, they have established themselves as a prominent importer, exporter, and stockist of structural steel products. Their notable presence extends to key markets in African countries, Iraq, Jordan, Egypt, and the broader Middle East region.

Yet, the company aimed to improve its HR processes by adopting a cloud-based system. After careful consideration, they found that SAP SuccessFactors was the most suitable choice, prompting them to proceed with its implementation.

Business Challenges

Linking strategic and bottom-up planning poses a key challenge, requiring a unified environment for seamless coordination.

The need for more accurate planning and improved collaboration is evident, emphasizing the importance of precise execution.

Multiple teams spread across different geographies executing complex processes must be brought onto a single core ERP system.

Establishing a uniform set of materials data with customers and suppliers is crucial to boost data quality.

Efficient execution is hindered by the complexity of planning processes, demanding a streamlined approach to overcome delays in long-term planning.

The planning process involves intricate coordination efforts, contributing to delays in long-term planning.

Our Approach

Implemented SuccessFactors and Human Resource & Payroll MSS/ESS (HR-PY) to optimize human resource functions.

Upgraded from SAP S/4HANA 1511 to the latest version, SAP S/4HANA 2021, ensuring the latest features and improvements.

Applied Application Management Services (AMS) to cover various SAP modules on-premise.

Utilized AMS for SAP S/4HANA 2021 to maintain efficient on-premise operations, offering support for diverse modules.

Customer Benefits

  • Attained 360-degree visibility for project health, improving cost-to-complete analysis and understanding of cash flows, forecasts, and profitability.
  • Introduced modular solutions addressing dynamic HR challenges, including recruiting, onboarding, learning, collaboration, performance management, compensation, employee central, and payroll.
  • Implemented automated material demand planning to balance supply and demand, reducing inventory backlog, shortages, and enhancing customer satisfaction with on-time deliveries.
  • Accelerated insights into cost composition, minimizing errors through the elimination of shadow systems.
  • Improved forecasting accuracy for better decision-making on cash flows and project profitability.
  • Streamlined onboarding processes, enhancing overall efficiency in talent management.
  • Reduced inventory challenges through automated demand planning, ensuring better stock management.
  • Minimized errors by eliminating shadow systems, providing more reliable and accurate financial information.

Our Result


Reduction in deployment time, streamlining processes and expediting implementation.


Increase in speed resulting in faster and more efficient operations.


Decrease in Total Cost of Ownership (TCO), contributing to cost savings and efficiency improvements.

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