Energy & Utilities Retail Software
The Utilities sector is experiencing relentless transformation. Power, gas and water are becoming scarcer but demand continues to rise. Regulatory and consumer pressure over environmental and sustainability concerns are creating fresh challenges. As a consequence there is a need to drive change in consumption through Demand Side Management, focus on efficiency measures and improve customer engagement and communication. In addition, the concerns over acquiring new customers and retaining existing ones, accurate billing, creating new products and innovative pricing models have intensified.
SAP’s Omnichannel Customer Experience
SAP’s top notch customer engagement solutions are quite ahead of the time. To catch up with the growing needs of today’s customer, the latest technologies are woven into the bespoke solutions.
- Customer Data and Insights
SAP provides customer data and insights to bring in innovative products, different pricing, and attraction element that provide much more functionality than customer expectations.
- Customer Engagement and Personalisation
The catchier programs to improve the customer trust and loyalty towards the business. Plus, serving more personalized experience to convert users into consumer quite rapid way.
- Store and Digital Commerce
The state-of-the-art digital solutions for outlets and e-commerce store establishes a higher connectivity with the user.
- Omnichannel Order Management
An out of the box solution for order management that deals with all kinds of orders, shipment, returns etc. in a more fluid way.
- SAP Customer Activity Repository & Hybris Marketing Cloud
This allows the companies to record all the customer preferences and purchasing tendencies and target them at the right time with a right marketing campaign.
How Can Accely Help You Raise Customer Engagement?
- Our energy efficient applications and demand response development will help you to achieve an end to end demand-side
- IoT integrated smart homes and buildings will help analyze the energy consumption and ultimately inclination towards more energy-efficient solutions.
- Our SAP enabled retail solutions have helped energy sectors to have 40-60% improvement in customer engagement ultimately a high rise in ROI.
- Accely is the most entrusted partner for the clients worldwide because of the value-added services, timeline based delivery, and competent pricing model.