SAP BTP Transformation Strategies to Improvise Digital Experience

02-May-2023
 

SAP BTP Transformation Strategies to Improvise Digital Experience

Several people and businesses worldwide have adopted Cloud computing solutions, and you may consider moving your operations to the Cloud. Innovation and smart companies are acquiring a boost from numerous ongoing projects.

However, a compelling business case is required before an enterprise-wide migration makes sense. Your company’s size, goals, focus, and Digital Transformation plan will determine how you adopt the SAP Business Technology Platform (BTP); we can advise when BTP might prove helpful.

On-premise solutions are known for experiencing performance degradation over time owing to capacity constraints or inefficient resource allocation.

The Cloud may already be part of your IT strategy. This way, you may search for ways to optimize existing processes to boost profits and establish a lasting advantage in your industry. Another option is to switch to SAP so that your company can make a strategic shift and gain a larger market share.

The SAP Business Technology Platform is geared toward helping you accomplish several business goals.

However, before you go ahead to design strategies, it is essential to understand a few concepts:

  • Understanding the Digital Experience
  • What is SAP Business Technology Platform All About?
  • Five Strategies to Consider in Your Digital Journey

Understanding the Digital Experience

In Cloud computing, the digital experience can refer to various distinct things. This refers to a product’s UI, UX, or visual style in common parlance. What you see below is a simplified version of a comprehensive digital experience. The user interface is only the tip of the iceberg.

Digital Experience aims to make the end user’s underlying technology and business processes transparent.

The optimal Digital Experience entails the following elements:

  • Creating cutting-edge business methods and applications.
  • Using technology like AI and automation to do away with tedious and error-prone tasks.
  • Dissecting complicated financial dealings into bite-sized apps.
  • Streamlining interfaces and cutting down on mouse clicks.
  • Using a tried-and-true, adaptable design method.
  • Providing access to critical corporate data and processes via various mobile devices.

What is SAP Business Technology Platform All About?

As a platform as a service (PAAS), SAP Business Technology Platform (BTP) provides access to more than two hundred individual services hosted in a specialized data center. Each of these functions falls under one of four categories:

  • Intelligent Enterprise
  • Analytics
  • Data and Database Management
  • Application Integration and Development

SAP has prioritized the extension and integration suites regarding BTP to streamline user experiences in each of these capabilities.

The integration suite is optimized for bridging the gap between SAP and non-SAP systems and across Cloud-based and on-premises architectures. In addition, the extension suite considers the specialized Cloud solution suites that collectively strengthen your business processes.

This can be tailored to your company’s specific needs in several ways and comes in employee self-service, manager self-service, and materials management suites.

Five Strategies to Elevate Your Digital Journey

#1 Examine, Invent, and Optimize

This is one of the key aspects to consider while adopting a Digital Transformation journey. Enterprises usually prefer a lift and shift migration approach to skip disruptions and risks. This approach may be appropriate for the end user, but the old system remains the same.

It comprises complex screens and workflows for a simple exercise.

The first initiative is to examine error-prone and lengthy workflows, transactions, business processes, and user journeys to avoid this.

An SAP Implementation Partner can help create innovative ways to meet end-user requirements. Only an expert consultant can identify the pain areas and the best ways to fix them. With AI and Cloud services, automating workflows and business processes is convenient.

Our experts can co-create innovative solutions suitable for business and end-user requirements with SAP.

#2 Include Mundane Tasks in Tailored SAP BTP Apps

Most enterprises are skeptical about changing old tasks and workflows when switching to the Cloud. The main hurdle is the reluctant nature of not switching the workflows.

A deeper analysis of how a task is completed reveals that the user has to switch between windows, utilize the back button, or copy and paste information from an external source like an Excel spreadsheet.

This approach simplifies workflows, lightens users’ cognitive loads, and boosts productivity.

BTP apps are adaptable, so you may modify them to fit any need or job. When consumers need a streamlined procedure that can be accessed from their mobile devices, this is a huge help.

The Plant manager may wish to monitor operations in the factory in real time, and the mining supervisor may want to generate and assign a work order.

The Finance Controller may wish to review and authorize outstanding invoices. Mini BTP apps for these chores are simple to make and provide targeted, on-demand access.

#3 Tailored UX that is Accessible Across Devices

Many integrated solutions can make up an enterprise’s IT system landscape. Users may feel overwhelmed when required to navigate several interfaces and displays to complete a single job. Users are subjected to inconsistent paths because of erratic behaviors, layouts, controls, and activities.

The solutions and functionalities must be accessible on users’ mobile devices for improved adoption, as mobile devices are increasingly becoming the primary source to access workplace applications.

Enterprises should consider SAP Mobile Start and the SAP Fiori UI framework as part of the transformation process to standardize user journeys and personalize mobile experiences. The SAP support can provide guidance when it comes to integration with third-party solutions via APIs.

#4 Automate Manual Processes

Poor digital experiences are almost always the result of business processes built with unnecessary user interventions, such as manually entering data from typed or printed paper. For instance, your user has to manually add details on the form instead of using digital formats like Excel.

Employees often must expend considerable effort correcting mistakes made during manual data entry or doing mundane, routine jobs.

Employees will endure unpleasant encounters with low operational efficiency until these laborious and susceptible mistake areas are pinpointed, innovated, and corrected.

Finding and automating tedious, error-prone business procedures is essential in this method. Discovering and automating business processes with little to no programming skills is possible using SAP Support and simple do-it-yourself visual business process automation tools.

The magic happens when you enable BTP AI services like Business Entity Recognition and Document Information Extraction. These can automatically scan images, extract text from uploaded documents, validate, and fill in the form fields.

#5 Appropriate Use of Pre-Designed Templates and Tools

Adaptability and quickening development cycles throughout the SAP BTP transition are crucial. With this plan, you can design solutions more efficiently.

You can get various industry-specific and pre-defined Fiori templates online and use them as the basis for your applications. It’s a lot easier and quicker than starting from square one.

The new SAP build release makes it possible to create a BTP mobile app or web page without any technical expertise, and it also allows you to define business processes with clarity.

Wrapping Up

Using cutting-edge technology to provide purpose-built answers to unique problems is a complex task, and it is the move to digital.

Your company’s Digital Transformation journey can get off to a perfect start with the help of knowledgeable SAP support. Its knowledge and insight can improve productivity and pave the way for entry into new markets.