Leading Steel Construction Company Enhances Customer Service With SAP C4C
23-Sep-2023
INDUSTRIES
Established in 2006, this company has evolved into a prominent supplier of structural steel buildings within the region. They provide a comprehensive steel construction package that encompasses everything from detailing to on-site assembly, along with maintenance and post-sales support, all conveniently accessible in one place. Their steel products and services find application across a spectrum of building types, including commercial, industrial, and residential structures.
Consolidating intricate processes from diverse teams and locations into a single ERP system.
Ensuring access to real-time operational and cost data across job sites for improved project control.
Providing modern, mobile HR tools for comprehensive employee lifecycle management.
Streamlining a complex planning process that required extensive coordination, resulting in delays.
Unifying diverse processes executed across different geographical locations.
Enhancing the efficiency of long-term planning through improved coordination and data accessibility.
Implemented a wide range of SAP solutions, covering S/4HANA Cloud, SuccessFactors, SAP Analytics, and Sales & Service Cloud.
Established Annual Maintenance Support for all SAP modules to ensure reliability and ongoing improvements.
Utilized SAP Analytics for enhanced data-driven decision-making.
Improved customer interactions with SAP Sales & Service Cloud, emphasizing customer satisfaction.
Reduction in deployment time, expediting the implementation process.
Increase in operational speed, boosting overall efficiency and responsiveness.
TCO reduction, resulting in significant cost savings and improved finances.
The team proved to be full of technical experts that quickened the deployment process of both new technologies. Their versatile project management system allowed them to nimbly address issues and feedback as it popped up. Their industry experience made them stand out from other vendors.
The team always generates exceptional results that are thoroughly tested and delivered fit for purpose. They are communicative, dedicated, and knowledgeable about their technical area, offering excellent solutions and consultancy to move the projects forward.
Accely’s extensive experience helped expedite this bug-free project. Although perhaps somewhat short-staffed, the team’s general confidence, keen communication, and SAP expertise made this collaboration a successful one.
The upgrades Accely has performed have dramatically improved the efficiency of the enterprise system and set the project up for success. Highly responsive and accessible, they addressed issues immediately, while their timeliness helped keep the project on track.
The team has produced high-quality results without missing any timelines. Accely was fully transparent and easily maintained continuity between projects. The VAT updated platform currently has 250 operational users. Their exceptional results garnered trust for additional projects.
We’ve been growing businesses since 2001, let us do it for you!
Stay tuned with us on social networks!
Schedule a Consultation
Copyright © 2024 Accely Group. All Rights Reserved.
Please fill out the form and we will respond to you shortly
