Major UAE Retailer Modernizes Saudi Operations with ZATCA-Approved E-Invoicing

Saudi Arabia

Published: July 21, 2025

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One of the most prominent companies in the food retail industry in UAE has successfully integrated the KSA E-Invoicing system, putting its operations in Saudi Arabia into complete compliance with the Phase 2 criteria of the Zakat, Tax and Customs Authority (ZATCA).

This transition to automated e-invoicing is a significant move for a store that currently handles thousands of transactions every day. It eliminates paperwork delays and creates a more accurate and flexible financial environment in one of the most strictly regulated markets in the region.

Streamlining invoicing system

The food retailer had a number of issues with operations and compliance throughout its Saudi businesses. There was a greater chance of non-compliance with ZATCA’s changing standards since manual invoicing procedures were prone to delays and mistakes. Managing several retail locations without a single billing system also resulted in irregular submission deadlines, approval processes, and formats. Managing several retail locations without a single billing system also resulted in irregular submission deadlines, approval processes, and formats.

Our Solutions

End-to-End E-Invoicing

We implemented a complete KSA E-Invoicing system designed to satisfy ZATCA Phase 2 specifications, allowing for the safe, instantaneous creation and sending of invoices.

ERP Integration

We integrated ZATCA’s FATOORA platform with the retailer’s current ERP system to guarantee smooth data synchronization and two-way communication.

Automated Invoice Generation

We eliminated human error and manual intervention by automating the entire invoicing lifecycle, including clearance, reporting, and archiving.

Centralized Control

We improved compliance visibility and operational efficiency by enabling centralized control and monitoring across all KSA retail entities.

Accely, an established provider of strategy consulting services and digital transformation solutions, enables companies to stay ahead of local laws while gaining increased operational effectiveness, visibility, and scalability. Their dedication to assisting businesses in navigating change with assurance and agility is further demonstrated by this rollout’s success.

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