A prominent sugar manufacturing company in Uganda has chosen SAP Application Management Services (AMS) as a major step towards modernizing the whole operation, which is going to be very beneficial. This is a very strategic step that signifies the company’s continuous determination to improve its IT structure and processes of the whole business with the help of highly trusted SAP AMS services provider.
The whole project will be in the direction of making everyday work easier, not interrupting operations, and making the whole system more stable in the areas of production, finance, procurement, and supply chain. The more the manufacturer grows, the more complicated it gets to manage the different business functions and the huge amount of data that the process implies. Thus, a strong support model is needed that will ensure efficiency, cost optimization, and continuous improvement.
Streamlining Enterprise Operations
The manufacturing company experienced system performance problems and prolonged resolution times before it switched to SAP AMS. Also, there was a lack of visibility into process efficiency. The internal handling of system updates, user requests, and incident resolutions became more challenging and on top of that, the end-users’ experience and productivity suffered. To solve these problems, the company has partnered with a top SAP consulting partner to provide predictive system monitoring, around-the-clock support, and enhancements.
Our Services
Comprehensive SAP Application Support
Giving 24/7 SAP software support to make certain that operations are not disturbed and that issues are solved promptly.
Performance Optimization
Conducting health checks, tuning, and improving the entire system, which will result in the saving of time and smooth operation.
Change and Incident Management
Restructuring of operations among the various departments to give user requests, change implementations, and incident resolutions the highest priority and to handle them in an efficient manner.
Continuous Improvement
Immediate audits and upgrades to synchronize SAP systems with fresh business demands.
With though-hopping the best SAP managed services team, the sugar producer keeps on increasing the efficiency of the system, minimizing the downtime and increasing the agility of the business. This everlasting partnership makes certain that the company’s SAP environment is always stable, secure, and coherently connected to its growth and digital transformation objectives.
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