To improve system efficiency and streamline daily operations, a logistics giant based in Germany leveraged SAP Application Management Services (AMS) support. The support aims to ensure complete assistance for essential logistics operations, enhance system reliability, and optimize the company’s SAP environment.
End-user assistance, incident and problem management, proactive monitoring, and ongoing system improvements are all included in the SAP Managed Services. The logistics leader will be able to concentrate on innovation and key business initiatives in addition to freeing up internal IT resources.
Maintaining business operations
The distribution firm was facing increasing pressure to maintain seamless operations across a highly dispersed and time-sensitive supply chain network. The internal IT team faced difficulty in staying up to date with system maintenance, problem resolvement, and performance because of the complex SAP landscapes and boosting transaction volume. Operational effectiveness and service delivery were being impacted by slow reaction times, frequent outages, and an inadequate understanding about the system’s status.
Our Solutions
Proactive System Monitoring
We implemented real-time monitoring systems to spot such interruptions and fix them before they affect business operations.
Continuous System Enhancements
We enabled agile improvements through regular patching, updates, and functional enhancements based on business needs.
Dedicated AMS Experts
We deployed a skilled AMS team with deep SAP knowledge and logistics domain expertise to act as an extension of the internal IT team.
Scalable Support Model
We provided a flexible, scalable AMS model aligned with business growth and future digital initiatives.
With decades of experience delivering complex SAP projects across industries, Accely, an SAP support services provider, enables the organization to stay agile, scalable, and focused on delivering seamless logistics services across Europe.
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