{"id":90128,"date":"2026-06-22T06:48:23","date_gmt":"2026-06-22T06:48:23","guid":{"rendered":"https:\/\/www.accely.com\/blog\/main-blog-page-template\/"},"modified":"2026-10-06T11:07:30","modified_gmt":"2026-10-06T11:07:30","slug":"sap-enterprise-support-vs-sap-preferred-success","status":"publish","type":"post","link":"https:\/\/www.accely.com\/gb-en\/blog\/sap-enterprise-support-vs-sap-preferred-success\/","title":{"rendered":"SAP Enterprise Support vs SAP Preferred Success: What\u2019s the Difference?"},"content":{"rendered":"\n<section class=\"insights-banner\">\n    <div class=\"container\">\n        <div class=\"insights-banner-wrapper\">\n            <div class=\"insights-banner-left\">\n                                                <h1 class=\"insights-banner-title h3\">SAP Enterprise Support vs SAP Preferred Success: What\u2019s the Difference?<\/h1>\n                                <div class=\"badge-wrap d-flex d-flex-wrap\">\n                                                           <span class=\"badge badge-orange\">SAP Support<\/span>\n                                                      <\/div>\n                                 <p class=\"publish-date\">Published: June 22, 2026<\/p>\n                                \n                 \n\n\n\n            <\/div>\n                        <div class=\"insights-banner-right\">\n            <img decoding=\"async\" src=\"https:\/\/www.accely.com\/wp-content\/uploads\/2026\/06\/SAP-Enterprise-Support-vs-SAP-Preferred-Success.webp\"  alt=\"Banner\" class=\"insights-banner-img\" width=\"720\" height=\"471\">\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n    <div class=\"main-content-blog-section\">\n        <div class=\"main-content-blog\">\n                            <div class=\"pdp-sidebar-sec-wrap\">\n                    <div class=\"pdp-sidebar\">\n                        <ul class=\"ul-none pdp-sidebar-menu-wrap\">\n                                                        <li>\n                                <a data-scroll=\"quick-comparison\" href=\"#quick-comparison\" aria-label=\"tab-link\" >\n                                    <span class=\"body-font-sm text-capitalize\">Quick comparison at a glance<\/span><\/a>\n                            <\/li>\n                                                        <li>\n                                <a data-scroll=\"key-differences\" href=\"#key-differences\" aria-label=\"tab-link\" >\n                                    <span class=\"body-font-sm text-capitalize\">SAP Enterprise Support vs SAP Preferred Success: the key differences<\/span><\/a>\n                            <\/li>\n                                                        <li>\n                                <a data-scroll=\"success-plans-2026\" href=\"#success-plans-2026\" aria-label=\"tab-link\" >\n                                    <span class=\"body-font-sm text-capitalize\">What changed in 2026: the Success Plans rename<\/span><\/a>\n                            <\/li>\n                                                        <li>\n                                <a data-scroll=\"which-is-right\" href=\"#which-is-right\" aria-label=\"tab-link\" >\n                                    <span class=\"body-font-sm text-capitalize\">Which one is right for you?<\/span><\/a>\n                            <\/li>\n                                                        <li>\n                                <a data-scroll=\"worth-it\" href=\"#worth-it\" aria-label=\"tab-link\" >\n                                    <span class=\"body-font-sm text-capitalize\">Is SAP Preferred Success worth it, and can you negotiate?<\/span><\/a>\n                            <\/li>\n                                                        <li>\n                                <a data-scroll=\"help\" href=\"#help\" aria-label=\"tab-link\" >\n                                    <span class=\"body-font-sm text-capitalize\">How Accely helps<\/span><\/a>\n                            <\/li>\n                                                    <\/ul>\n                    <\/div>\n                <\/div>\n                <div class=\"content-blog-sections\">\n                                                            <section class=\"insights-middle\" >\n                        <div class=\"insights-container\">\n                            \n                        <div class=\"insights-middle-content\">\n                            <p>SAP Enterprise Support is the always-on foundation, the tier that keeps your SAP systems stable, patched, and covered for mission-critical incidents. It\u2019s included with cloud subscriptions and runs about 22% of license value on-premise. SAP Preferred Success is a paid cloud add-on that sits on top, built to help you adopt and get value from what you\u2019ve bought, with a designated Success Manager and faster SLAs. Since March 2026 the two go by new names: the Foundational and Advanced Success Plans.<\/p>\n<p>If you\u2019ve had a renewal conversation with SAP lately, you\u2019ve probably heard both names and come away a little unsure where one ends and the other begins. Fair enough. Enterprise Support and Preferred Success solve different problems, they\u2019re priced differently, and as of early 2026 they\u2019ve both been renamed. This guide lays out what each one does, what it costs, how they stack up line by line, and which you really need, with the 2026 rebrand mapped so nothing here goes stale on you.<\/p>\n                            \n                        <\/div>\n                            \n                        <\/div>\n                    <\/section>\n                                                                                <section class=\"insights-middle\"  id=\"quick-comparison\" >\n                        <div class=\"insights-container\">\n                            \n                        <div class=\"insights-middle-content\">\n                            <h2>Quick comparison at a glance<\/h2>\n<p>The whole thing in one view before we get into the details.<\/p>\n<table width=\"624\">\n<thead>\n<tr>\n<td width=\"147\"><\/td>\n<td width=\"239\"><strong>SAP Enterprise Support<\/strong><\/td>\n<td width=\"239\"><strong>SAP Preferred Success<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"147\"><strong>Core focus<\/strong><\/td>\n<td width=\"239\">Stability, incidents, mission-critical support<\/td>\n<td width=\"239\">Adoption, value realization, guidance<\/td>\n<\/tr>\n<tr>\n<td width=\"147\"><strong>Cost<\/strong><\/td>\n<td width=\"239\">Included in cloud; ~22% of license on-premise<\/td>\n<td width=\"239\">Paid add-on, historically ~5% on top (cloud)<\/td>\n<\/tr>\n<tr>\n<td width=\"147\"><strong>Availability<\/strong><\/td>\n<td width=\"239\">Cloud and on-premise<\/td>\n<td width=\"239\">Cloud only, on top of Enterprise Support<\/td>\n<\/tr>\n<tr>\n<td width=\"147\"><strong>Success Manager<\/strong><\/td>\n<td width=\"239\">No designated manager<\/td>\n<td width=\"239\">Designated Customer Success Manager<\/td>\n<\/tr>\n<tr>\n<td width=\"147\"><strong>Initial response SLA<\/strong><\/td>\n<td width=\"239\">Within ~4 hours (cloud)<\/td>\n<td width=\"239\">Within ~2 hours<\/td>\n<\/tr>\n<tr>\n<td width=\"147\"><strong>Best for<\/strong><\/td>\n<td width=\"239\">Every SAP customer, by default<\/td>\n<td width=\"239\">Customers actively adopting or transforming<\/td>\n<\/tr>\n<tr>\n<td width=\"147\"><strong>2026 name<\/strong><\/td>\n<td width=\"239\">Foundational Success Plan<\/td>\n<td width=\"239\">Advanced Success Plan<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>What is SAP Enterprise Support?<\/h2>\n<p>Think of SAP Enterprise Support as the safety net under your SAP systems. It handles incidents, ships you corrections and security patches, keeps you current on legal and regulatory changes and new releases, and stands up mission-critical support for the moments when something core goes down. On cloud it\u2019s built into your subscription. On-premise it\u2019s a paid tier at roughly 22% of net license value a year. Either way, it\u2019s the baseline every SAP customer runs on. We go deep on it in our guide to <a href=\"https:\/\/www.accely.com\/blog\/sap-enterprise-support\/\"><strong>SAP Enterprise Support<\/strong><\/a>, so here we\u2019ll stick to what matters for the comparison: it\u2019s foundational, it\u2019s reactive by design, and it\u2019s about keeping the lights on.<\/p>\n<h2>What is SAP Preferred Success?<\/h2>\n<p>It\u2019s a paid add-on that sits on top of Enterprise Support for cloud solutions, and its job is a different one. Where Enterprise Support keeps you running, Preferred Success is there to help you put to use what you\u2019ve bought, adopt new features, realize value sooner, and avoid the slow drift where a cloud subscription quietly underdelivers because nobody\u2019s driving adoption. You get a designated Customer Success Manager, personalized success planning, best-practice guidance, and tighter service levels. Less about fixing what\u2019s broken, more about making sure the investment pays off. One thing to be clear on: it\u2019s a cloud offering. On-premise customers don\u2019t buy Preferred Success; they stay on Enterprise Support or step up to a premium engagement like MaxAttention.<\/p>\n<p>&nbsp;<\/p>\n                            \n                        <\/div>\n                            \n                        <\/div>\n                    <\/section>\n                                                                                <section class=\"insights-middle\"  id=\"key-differences\" >\n                        <div class=\"insights-container\">\n                            \n                        <div class=\"insights-middle-content\">\n                            <h2>SAP Enterprise Support vs SAP Preferred Success: the key differences<\/h2>\n<p>Laid side by side, the SAP Enterprise Support vs SAP Preferred Success question comes down to five things.<\/p>\n<h3>Focus<\/h3>\n<p>This is the big one. Enterprise Support is reactive and foundational, what you lean on when something breaks or needs patching. Preferred Success is proactive and adoption-led, what you lean on when you want more out of a solution you already own. One protects the investment. The other grows it.<\/p>\n<h3>Cost<\/h3>\n<p>Enterprise Support is either included (cloud) or roughly 22% of net license value a year (on-premise). Preferred Success is an extra layer on top, and historically it\u2019s run somewhere around 5% of net license value, with the old \u201cPreferred+\u201d tier pushing the total higher still. SAP moved pricing into the new plan model in March 2026, so treat those numbers as directional and confirm the current figure in your own quote. The point holds regardless: Enterprise Support is the floor you\u2019re already paying for, Preferred Success is a deliberate add-on you opt into.<\/p>\n<h3>Service levels and SLAs<\/h3>\n<p>Preferred Success buys you faster commitments. Where Enterprise Support cloud editions target an initial response inside about four hours, Preferred Success tightens that to roughly two, with an action-plan commitment on top for qualifying cases. If a couple of hours of response time really changes your risk picture, that gap matters. For plenty of customers, it\u2019s a nice-to-have rather than a dealbreaker.<\/p>\n<h3>Who you deal with day to day<\/h3>\n<p>With Enterprise Support, you work through SAP\u2019s support channels, the portal, the knowledge base, the incident process. With Preferred Success, you get a named Customer Success Manager whose job is your outcomes. Worth knowing, and we\u2019ll come back to this, that manager is sometimes shared across several accounts rather than dedicated to yours, so it\u2019s a fair question to ask before you sign.<\/p>\n<h3>Cloud vs on-premise<\/h3>\n<p>Enterprise Support covers both worlds. Preferred Success is cloud-only, sitting on top of Enterprise Support cloud editions, whether you run <a href=\"https:\/\/www.accely.com\/solutions\/sap-s4hana-private-cloud\/\">SAP S\/4HANA Private Cloud<\/a> or <a href=\"https:\/\/www.accely.com\/solutions\/sap-s4hana-public-cloud\/\">Public Cloud<\/a>. If your landscape is still largely on-premise, Preferred Success isn\u2019t the decision in front of you. There, the conversation is Enterprise Support versus a premium engagement like MaxAttention instead.<\/p>\n                            \n                        <\/div>\n                            \n                        <\/div>\n                    <\/section>\n                                                                                <section class=\"insights-middle\"  id=\"success-plans-2026\" >\n                        <div class=\"insights-container\">\n                            \n                        <div class=\"insights-middle-content\">\n                            <h2>What changed in 2026: the Success Plans rename<\/h2>\n<p>Here\u2019s the part most comparisons still get wrong. On 3 March 2026, SAP replaced this whole lineup with a tiered model called SAP Success Plans. Same ideas, new names, and a few real additions. If you\u2019re reading a proposal or an older article, this is the mapping you need.<\/p>\n<p>&nbsp;<\/p>\n<table width=\"624\">\n<thead>\n<tr>\n<td width=\"184\"><strong>Old offering<\/strong><\/td>\n<td width=\"173\"><strong>New Success Plan (2026)<\/strong><\/td>\n<td width=\"267\"><strong>What it covers<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"184\"><strong>SAP Enterprise Support (cloud)<\/strong><\/td>\n<td width=\"173\">SAP Foundational Success Plan<\/td>\n<td width=\"267\">Included with every cloud solution: onboarding, cloud operations, preventive 24\/7 mission-critical support, self-service<\/td>\n<\/tr>\n<tr>\n<td width=\"184\"><strong>SAP Preferred Success<\/strong><\/td>\n<td width=\"173\">Advanced Success Plan<\/td>\n<td width=\"267\">Builds on Foundational: proactive guidance, AI-assisted risk detection, Hands-on Activation, improved SLAs, a Success Plan Advisor<\/td>\n<\/tr>\n<tr>\n<td width=\"184\"><strong>Premium Engagement \/ MaxAttention (cloud)<\/strong><\/td>\n<td width=\"173\">Max Success Plan<\/td>\n<td width=\"267\">Strategic, scoped 1:1 services for complex transformations<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>The Advanced Success Plan is the direct successor to Preferred Success, and it\u2019s more than a rename. It adds Hands-on Activation, where SAP experts switch on and lightly configure functionality directly in your system, plus <a href=\"https:\/\/www.accely.com\/solutions\/sap-business-ai\/\">AI-assisted guidance<\/a> delivered through SAP Cloud ALM and broader coverage across the Business Suite. One handy change: you can now mix plans by solution, running Advanced on one product and Foundational on another, rather than one blanket level across everything. On-premise, the old vocabulary lives on, Enterprise Support and MaxAttention are still the terms you\u2019ll hear.<\/p>\n                            \n                        <\/div>\n                            \n                        <\/div>\n                    <\/section>\n                                                                                <section class=\"insights-middle\"  id=\"which-is-right\" >\n                        <div class=\"insights-container\">\n                            \n                        <div class=\"insights-middle-content\">\n                            <h2>Which one is right for you?<\/h2>\n<p>Strip away the names and it\u2019s a straightforward call. Stay on Enterprise Support, or the Foundational plan, if your systems are stable, your team knows the product, and what you need is reliable support and staying current. That\u2019s most customers, and there\u2019s no shame in it. Step up to Preferred Success, or the Advanced plan, if you\u2019re in the thick of it, mid-rollout, adopting new modules, chasing value you haven\u2019t captured yet, or running something business-critical where a dedicated Success Manager and faster SLAs earn their keep. The real test: are you buying insurance, or buying momentum? Enterprise Support is insurance. Preferred Success is momentum.<\/p>\n                            \n                        <\/div>\n                            \n                        <\/div>\n                    <\/section>\n                                                                                <section class=\"insights-middle\"  id=\"worth-it\" >\n                        <div class=\"insights-container\">\n                            \n                        <div class=\"insights-middle-content\">\n                            <h2>Is SAP Preferred Success worth it, and can you negotiate?<\/h2>\n<p>Preferred Success gets a mixed press, and it\u2019s worth knowing why before you commit. Three things to go in aware of. First, a chunk of what\u2019s inside it, best-practice content, community resources, some guidance, is available without paying the premium if you know where to look. Second, the designated Success Manager is the headline draw, but ask directly whether yours is dedicated or shared across a portfolio of accounts, because the answer varies. Third, the premium is negotiable. SAP often uses the renewal conversation to bundle Preferred Success with a push toward RISE and <a href=\"https:\/\/www.accely.com\/blog\/7-things-to-consider-before-an-sap-s-4hana-migration\/\">SAP S\/4HANA migration<\/a>, and the published rate is rarely the floor. None of that makes Preferred Success bad value. Used properly, by a customer who really leans on the Success Manager and works the adoption plan, it pays back. It just isn\u2019t something to sign on autopilot. Price the value against what you\u2019ll realistically use, then negotiate.<\/p>\n                                                            <div class=\"cta-section d-flex d-align-start d-space-between bg-dark pb-sm-0\">\n                                    \n                                    <div class=\"title-content-block\">\n                                                                                    <h3>Not sure which plan fits your landscape?<\/h3>\n                                                                                \n                                                                                    <p class=\"body-font-xl\">Accely can pressure-test the choice against how you really run SAP, with no upsell attached.<\/p>\n                                                                            <\/div>\n\n                                    <div class=\"cta-button-wrap\">\n                                                                                    <a href=\"\/contact-us\/\" \n                                            aria-label=\"link\" \n                                            target=\"_self\" \n                                            class=\"postbtn btn btn-primary\">\n                                                Talk to an SAP support specialist                                                <span class=\"btn-icon icon-arrow-right\"><\/span>\n                                            <\/a>\n                                                                            <\/div>\n                                <\/div>\n                            \n                        <\/div>\n                            \n                        <\/div>\n                    <\/section>\n                                                                                <section class=\"insights-middle\"  id=\"help\" >\n                        <div class=\"insights-container\">\n                            \n                        <div class=\"insights-middle-content\">\n                            <h2>How Accely helps<\/h2>\n<p>The plan you pick only matters if you use it, and that\u2019s where most of the value leaks away. As an <a href=\"https:\/\/www.accely.com\/sap-partner\/\">SAP Gold Partner<\/a> with 26 years in SAP delivery, Accely helps customers get full return from whichever level they\u2019re on, whether that&#8217;s working an Enterprise Support entitlement most teams under-claim, the kind of gap we cover in our <a href=\"https:\/\/www.accely.com\/blog\/sap-ams-explained\/\">guide to application management<\/a>, making a Preferred Success or Advanced plan pull its weight on adoption, or layering <a href=\"https:\/\/www.accely.com\/services\/sap-managed-services\/\">AI-assisted managed services<\/a> over the top for proactive monitoring and faster resolution. You get a straight read on which plan you need, then help making sure the one you\u2019re paying for does its job.<\/p>\n<p><em>Think AI-First. Build What\u2019s Next. Powered by Eerly AI Studio\u2122.<\/em><\/p>\n                                                            <div class=\"cta-section d-flex d-align-start d-space-between bg-dark pb-sm-0\">\n                                    \n                                    <div class=\"title-content-block\">\n                                                                                    <h3>Paying for a success plan you\u2019re not fully using?<\/h3>\n                                                                                \n                                                                                    <p class=\"body-font-xl\">Accely helps you turn SAP support and success spend into outcomes you can measure.<\/p>\n                                                                            <\/div>\n\n                                    <div class=\"cta-button-wrap\">\n                                                                                    <a href=\"\/contact-us\/\" \n                                            aria-label=\"link\" \n                                            target=\"_self\" \n                                            class=\"postbtn btn btn-primary\">\n                                                Talk to our SAP expert team                                                <span class=\"btn-icon icon-arrow-right\"><\/span>\n                                            <\/a>\n                                                                            <\/div>\n                                <\/div>\n                            \n                        <\/div>\n                            \n                        <\/div>\n                    <\/section>\n                                                        <\/div>\n            \n            \n        <\/div>\n    <\/div>\n\n<section class=\"insights-middle insights-middle-conclusion\" id=\"conclusion\">\n    <div class=\"insights-container\">\n        <div class=\"insights-middle-content\">\n            <div>\n                           <div class=\"insights-conclusion\">\n                                        <h4 class=\"insights-conclusion-title\">Conclusion<\/h4>\n                                        <div class=\"insights-conclusion-text\">\n                        <p>The SAP Enterprise Support vs SAP Preferred Success choice isn\u2019t really about tiers, it\u2019s about the stage you\u2019re at. If you need dependable support and a current system, Enterprise Support, now the Foundational plan, already has you covered. If you\u2019re actively adopting, transforming, or protecting something business-critical, Preferred Success, now the Advanced plan, buys you the guidance and speed to make it count. The names changed in 2026. The underlying question didn\u2019t: are you keeping the lights on, or getting more from what you own? Answer that plainly and the plan picks itself.<\/p>\n                    <\/div>\n                                    <\/div>\n                        <\/div> \n        <\/div>\n    <\/div>\n<\/section>\n<section class=\"insights-middle insights-middle-faq faq-sec\" id=\"faq\">\n     <div class=\"insights-container\">\n                     <div class=\"title-content-block\">\n               <h4>Frequently asked questions<\/h4>\n          <\/div>\n                              <div class=\"faq-inner\">\n                              <p class=\"faq-title body-font-xl\">What is the difference between SAP Enterprise Support and SAP Preferred Success? <span class=\"plus\">+<\/span><\/p>\n                              <div class=\"faq-content\">\n                    <div class=\"body-font-lg color-secondary-alt\"><p>Different jobs, really. Enterprise Support is the foundation that keeps your systems stable and supported; it comes with cloud subscriptions and costs about 22% of license value if you\u2019re on-premise. Preferred Success is a paid cloud layer on top, pointed at adoption rather than uptime: a named Success Manager, faster SLAs, help getting value out of what you own. The one-liner? Enterprise Support keeps you running, Preferred Success helps you run better. And from March 2026 you\u2019ll see them badged as the Foundational and Advanced Success Plans.<\/p>\n<\/div>\n               <\/div>\n                         <\/div>\n                    <div class=\"faq-inner\">\n                              <p class=\"faq-title body-font-xl\">What is SAP Preferred Success? <span class=\"plus\">+<\/span><\/p>\n                              <div class=\"faq-content\">\n                    <div class=\"body-font-lg color-secondary-alt\"><p>It\u2019s a paid customer-success service that rides on top of Enterprise Support, cloud only. The whole point is adoption: a designated Success Manager, a success plan built around your goals, best-practice guidance when you need it, and tighter SLAs, so you put the features to work instead of leaving them on the shelf. SAP folded it into the Advanced Success Plan in 2026, but the purpose didn\u2019t change.<\/p>\n<\/div>\n               <\/div>\n                         <\/div>\n                    <div class=\"faq-inner\">\n                              <p class=\"faq-title body-font-xl\">How much does SAP Preferred Success cost? <span class=\"plus\">+<\/span><\/p>\n                              <div class=\"faq-content\">\n                    <div class=\"body-font-lg color-secondary-alt\"><p>There\u2019s no flat number. It\u2019s charged as a percentage of your net license value, stacked on top of the Enterprise Support fee, and historically that\u2019s landed around 5%, with the old \u201cPreferred+\u201d tier pushing it higher again. One caveat: SAP shifted everything into the new Success Plans pricing in March 2026, so the figure in your own quote is the one that counts. And it\u2019s worth haggling over; the published rate rarely holds.<\/p>\n<\/div>\n               <\/div>\n                         <\/div>\n                    <div class=\"faq-inner\">\n                              <p class=\"faq-title body-font-xl\">Is SAP Preferred Success the same as the Advanced Success Plan? <span class=\"plus\">+<\/span><\/p>\n                              <div class=\"faq-content\">\n                    <div class=\"body-font-lg color-secondary-alt\"><p>Effectively, yes. When SAP restructured its portfolio in March 2026, the Advanced Success Plan became the successor to Preferred Success. It keeps the same proactive, adoption-focused purpose and adds Hands-on Activation, AI-assisted guidance through Cloud ALM, improved SLAs, and a Success Plan Advisor.<\/p>\n<\/div>\n               <\/div>\n                         <\/div>\n                    <div class=\"faq-inner\">\n                              <p class=\"faq-title body-font-xl\">Is SAP Preferred Success included or an add-on? <span class=\"plus\">+<\/span><\/p>\n                              <div class=\"faq-content\">\n                    <div class=\"body-font-lg color-secondary-alt\"><p>It\u2019s an add-on. Enterprise Support, now the SAP Foundational Success Plan, is included with every SAP cloud solution. Preferred Success, and its successor the Advanced Success Plan, is a paid layer you choose to add on top.<\/p>\n<\/div>\n               <\/div>\n                         <\/div>\n                    <div class=\"faq-inner\">\n                              <p class=\"faq-title body-font-xl\">Can I get SAP Preferred Success on-premise? <span class=\"plus\">+<\/span><\/p>\n                              <div class=\"faq-content\">\n                    <div class=\"body-font-lg color-secondary-alt\"><p>No. Preferred Success is a cloud offering that sits on top of Enterprise Support cloud editions. On-premise customers stay on Enterprise Support or move up to a premium engagement like MaxAttention.<\/p>\n<\/div>\n               <\/div>\n                         <\/div>\n                    <div class=\"faq-inner\">\n                              <p class=\"faq-title body-font-xl\">What replaced SAP Preferred Success? <span class=\"plus\">+<\/span><\/p>\n                              <div class=\"faq-content\">\n                    <div class=\"body-font-lg color-secondary-alt\"><p>The Advanced Success Plan, introduced as part of SAP\u2019s Success Plans model on 3 March 2026. Enterprise Support (cloud) became the Foundational Success Plan, Preferred Success became the Advanced Success Plan, and Premium Engagement moved to the Max Success Plan.<\/p>\n<\/div>\n               <\/div>\n                         <\/div>\n                   \n     <\/div>\n<\/section>\n\n<div class=\"insights-middle insights-middle-conclusion\">\n    <div class=\"insights-container\">\n        <div class=\"insights-middle-content\">\n             <div class=\"insights-conclusion-bottom\">\n                <div class=\"insights-conclusion-profile\">\n                                        <img decoding=\"async\" src=\"https:\/\/www.accely.com\/wp-content\/uploads\/2025\/07\/Piyush-Jani.webp\" class=\"insights-conclusion-profile-img\" alt=\"Profile\" width=\"56\" height=\"56\">\n                                        <div class=\"insights-conclusion-profile-content\">\n                        <p class=\"conclusion-profile-name\">Piyush Jani<\/p>\n                                                <p class=\"conclusion-profile-designation\">Head SAP AMS<\/p>\n                       \n                                               \n                    <\/div>\n                     <\/div>\n                                \n                <ul class=\"insights-conclusion-share ul-none\">\n                    <li><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.accely.com%2Fgb-en%2Fblog%2Fsap-enterprise-support-vs-sap-preferred-success%2F&#038;title=SAP+Enterprise+Support+vs+SAP+Preferred+Success%3A+What%E2%80%99s+the+Difference%3F\" target=\"_blank\" aria-label=\"link\" class=\"conclusion-share-link\"><span class=\"icon-linkedin\" rel=\"noopener noreferrer\"><\/span><\/a><\/li>\n                    <li><a 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