A prominent medical research firm located in Saudi Arabia has modernized its information management infrastructure through the implementation of Hyland OnBase, with Accely providing licenses and a complete implementation. Operating in a highly-regulated scientific environment, this company handles a vast amount of clinical records, research documents as well as ethics approvals and compliance documents. The move is part of an important decision to shift away from fragmented processes that rely on paper to create an organized secure digital ecosystem that ensures traceability, accuracy, as well as operational efficiency.
The transformation is linked to the OnBase Content Management Platform, this will allow the research institution to consolidate crucial documents into one controlled repository. Before taking this decision, the research teams and administrative units relied on disconnected storage systems, manual approvals, and email-based document exchanges – introducing delays and compliance risks. Through standardizing workflows for content and access control, the organization created an organized foundation that allows for collaboration and protects confidential research information.
Facilitating Compliance-Driven Research Operations
To meet the complex regulations and auditing requirements, the company adopted an enterprise-grade Enterprise Content Management Software solution that streamlines the process of routing documents, the control of versions, and audit trails. Forms of consent, protocols for research, and the submissions of regulatory authorities are managed using digital workflows, which ensures transparency throughout departments. This transformation has eliminated the traditional model of research administration that relied on handoffs by hand, allowing researchers to focus on their research results and not on an administrative load.
Providing Secure and Scalable Results
Hyland’s OnBase implementation has produced tangible results, such as faster document retrieval, enhanced compliance readiness, and improved security of data. Researchers gain faster access to information that is validated as compliance and governance teams are able to gain more visibility and control throughout the life cycle of documents. The scalable structure will allow for future research programmes as well as partnerships and regulatory changes without needing radical process changes.
By partnering with Accely, a trusted technology consulting partner, the medical research institution has aligned its strategy for managing content with its long-term strategic innovation and governance objectives. This has resulted in a future-ready digital infrastructure that enhances the integrity of research, operational resilience and compliance excellence throughout the Saudi Arabia operations.
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